Network
This page provides information on our network and server infrastructure that may be valuable to
you as you make a decision on which hosting provider you want to use.
Data Center
Our network infrastructure has been engineered to give you high performance, high reliability,
and maximum security. Our servers are located in a state-of-the-art
data center facility in the United States
that is equipped with multiple fiber backbones, a backup broadband system, and dual
backup A/C, battery, and generator units to mention just a few of the impressive features. Your
hosted applications or web sites will route to the fastest link automatically.
Security
Our servers are protected from the Internet with a firewall device that utilizes stateful
packet inspection and protocol proxies for popular protocols like FTP and e-mail.
System Platform
From a software perspective we provide hosting on Microsoft Windows 2000 Advanced Server
and RedHat Linux 7 platforms. From a hardware perspective we utilize dual-CPU, rack-optimized
servers with SCSI (Ultra-LVD3) drives. We host IV-100 series accounts on single-CPU rack servers,
or web server appliances.
Backups, Redundancy
We backup our servers to a Network Attached Storage device on a nightly basis. We do not
provide restores of individual sites at this time - the nightly backups are intended for
total system recovery and not individual web site recovery. As time permits we will redesign
this process so we can maintain individual, daily backups for our customers.
Operating System Security
Our environment is secure, as described above. Any network expert knows a firewall offers
protection only at the port and occassionally the protocol level. So, once you have firewalls
in place, the real threat comes from software installed on your servers that are accessible
via standard protocols such as HTTP. As a result we do not provide Web Folders or FrontPage
access by default. While we know exactly how to go about securing those technologies, it is
our opinion that they are not designed for security and there may still be flaws in the internal
code of those programs.